Show All Answers

1. How do I make a payment?

• You may pay online here.
• Make checks payable to WU.C.
• Payments can be made in PERSON at our office at: 1000 Hartford Road, Municipal Complex, Waterford
• Our Office Hours are 8 am to 4 pm, Monday through Friday.
• If paying by mail, send payments to W.U.C. PO Box 310, Waterford, CT 06385
• Payments may also be dropped off in the Tax Collector's Office in the Town Hall. CHECKS only in a sealed envelope. They will be forwarded to us.

2. What time period does my sewer use bill cover?

The sewer use bill covers the previous three months. New owners should check their closing statements to see the adjustment made at closing. In most cases, the bill is the new owner's obligation.

3. What happens if my bill becomes delinquent?

Interest is charged the 1st of every month.  We MUST charge interest per Connecticut State Statutes.  Failure to pay the bill by due date results in an interest charge dating back to date on invoice.

4. What if I do not receive a bill?

If you did not receive a bill for property you own that uses sewers, contact our office promptly. State Statute 12-130 states that failure to receive a bill does not invalidate the bill or the interest.

5. How do I change my mailing address?

Click here to view the form to fill out a change of address request. All change of address requests must be submitted to the Assessor's Office at 15 Rope Ferry Road, Waterford, CT 06385.

6. How do I find out Acount Information for Real Estate Closing?

Click here for the Waterford Utility Commission Account Information Form and email it to us here.

You can mail the completed for to our office at: WUC, P.O. Box 310, Waterford, CT 06385.